Automation rules (via Jira Automation & built-in via presets) delayed and / or missing

Incident Report for yasoon

Resolved

We experienced an issue on Friday, the 29th of November, where some of our automated rules were not executing or delayed by a few hours. Due to a code change on our side our production queueing infrastructure experienced a major congestion, where we needed to clear out a few failed executions that were being retried over and over again, blocking all other events from being processed. We will be looking into improving the robustness of this particular queue.

Posted Nov 29, 2024 - 10:00 CET