App is not installable from the Atlassian Marketplace

Incident Report for yasoon

Resolved

This incident has been resolved.

Posted Jan 31, 2025 - 20:53 CET

Monitoring

A fix has been implemented and we are monitoring our error logs. The problem originated from a changed service on Atlassian Cloud side, where a security certificate was returned with a different mime-type since early morning on the 31th of January, causing our security validation to fail.

Posted Jan 31, 2025 - 14:46 CET

Identified

We have identified the issue and a fix will be rolling out shortly.

Posted Jan 31, 2025 - 13:17 CET

Investigating

We are currently investigating an issue that our apps cannot be installed from the Atlassian Marketplace.

Posted Jan 31, 2025 - 12:41 CET

This incident affected: Microsoft 365 for Jira.