Sending bot messages via Automation not working

Incident Report for yasoon

Resolved

We have confirmed this issue has been fully resolved now. Sorry for any inconvenience this may have caused!

Posted Apr 09, 2024 - 20:53 CEST

Monitoring

A fix is in the process of rolling out and should be live for all instances in ~1hour

Posted Apr 09, 2024 - 17:42 CEST

Identified

We have identified the issue is related to a missing permission on a database index. We are working on a solution right now.

Posted Apr 09, 2024 - 17:05 CEST

Investigating

It's currently not possible to use the "send bot message" Automation action - we are investigating the issue.

Posted Apr 09, 2024 - 16:51 CEST

This incident affected: Microsoft 365 for Jira.